Privacy Policy

Your privacy is important to us. This Jack & Co Law Firm (CANADA) Privacy Policy (the "Privacy Policy") applies to the personal information that Jack & Co Law Firm CANADA (“Jack & Co Law Firm,” “we” or “us”) collects and explains our information practices and your related choices with regard to such information

1. Scope

This Privacy Policy applies to the personal information we collect related to our: websites, including jackandcolaw.com and our other websites that display this Privacy Policy, and the services available through our websites (together, our "Sites").

• mobile apps (“Apps”) and social media properties
• events, marketing and business development activities
• business communications and other online and offline business interactions
• legal and professional services

Collectively, we refer to the above as our “Services.” Additional or different privacy notices may apply to certain of our Services. If a different or supplemental privacy notice applies, this will be clearly disclosed to you. This Privacy Policy does not apply to the personal information that we collect about employees and other personnel, contractors, or applicants and candidates.
CANADA Consumer Privacy Act. If you are a CANADA resident, please review the Additional privacy information for CANADA residents section below, for important information about how we collect, use and disclose personal information about CANADA residents and your rights under the CANADA Consumer Privacy Act.
GDPR. We have also developed and posted a GDPR Privacy Notice, which is available here. Our GDPR Privacy Notice contains additional information about how Jack & Co Law Firm (CANADA) processes personal information that is subject to EU data protection laws (including those implementing the EU General Data Protection Regulation, or "GDPR").
The privacy policy of Jack & Co Law Firm CANADA and our practicing entities in the European Economic Area can be found by visiting here.

2. Information we collect

We may collect information directly a, as well as from third parties or automatically related to the use of our Sites and Services. Information collected directly We may collect personal information about you—such as your name, address, telephone number, fax number, e-mail address, etc.—directly from you. For example, personal information may be collected when you fill out a 'Contact Us' form, sign up for our mailing lists, register for events we host or sponsor, submit information as part of certain online services (eg, our Privacy Scorebox), post comments on our blogs, or otherwise provide us personal information through the Sites and Services. Generally, the information we collect includes your:

• Name, company name and title/position.
• Email address, phone number, mailing address and contact details.
• Contact preferences and interests.
• Business affiliations.
• For events, it may include dietary restrictions, requested accommodations and other event-related preferences.
• If you register for, attend or participate in CLEs that we make available, we may collect your Bar number and other information necessary for CLE credit and reporting purposes.
• Information provided in conjunction with our Client Services.
• Other information related to your request or inquiry, or that you provide when you communicate, engage or otherwise interact with us or the Services.

Automatically-collected information We use cookies, log files, pixel tags, local storage objects and other tracking technologies to automatically collect information when users access or use the services or visit our Site, such as an IP address, general location information, domain name, page views, a date/time stamp, browser type, device type, device ID, Internet service provider ("ISP"), referring/exit URLs, operating system, language, clickstream data, and other information about the links clicked, features used, size of files uploaded, streamed or deleted, and similar device and usage information. For more information, see the Cookies and similar devices section below. Information received from third parties We may collect or receive information about individuals from service providers, and other third parties, such as our clients, representatives and professional advisers, content providers, government authorities and public sources and records.

3. Use of personal information

We use the personal information we collect in order to respond to your request or inquiry and in the ordinary course of conducting our business. Generally, we use the personal information that we collect as follows:

• Providing support and services To operate our Sites, provide our Services, communicate with you about your use of the Sites or Services, provide troubleshooting and technical support, respond to your inquiries, fulfill your orders and requests, process your payments, communicate with you, and for similar service and support purposes.
• Responding to your requests To respond to your inquiries, fulfill your orders and requests, and otherwise consider or process your request.
Personalization
• To tailor content we may send or display to you, including to offer location customization and personalized help and instructions on our Sites and Apps, and to otherwise personalize your experiences.
• Newsletters, mailing lists and direct marketing For direct marketing purposes, including to send you newsletters, client alerts and information we think may interest you. If you are located in a jurisdiction that requires opt-in consent to receive electronic marketing messages, we will only send you such messages if you opt-in to receive them.
• Analytics and improvement To better understand how users access and use our Sites and other Services, and for other research and analytical purposes, such as to evaluate and improve our Services and business operations and to develop services and features.
• Protect legal rights and prevent misuse
• To protect the Sites, Services and our business operations; to prevent and detect fraud, unauthorized activities and access, and other misuse; where we believe necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety or legal rights of us or any person or third party, or violations of our Terms of Use or other agreements; and to respond to actual or potential legal claims against us.
• Comply with legal and ethical obligations In order to respond to legal process (eg, court orders, subpoenas or warrants) or regulator investigations and inquiries, or where otherwise required by law or our legal, regulatory or ethical obligations.
• General business operations Where necessary, for the administration of our general business, accounting, recordkeeping, audit, compliance and legal functions.
• Anonymous and de-identified information We create and use anonymous and de-identified information to assess, improve and develop our business, products and services, and for similar research and analytics purposes.

4. Disclosure of personal information

Jack & Co Law Firm is a global law firm and any information that we collect or that you provide to us may be shared and processed by any Jack & Co Law Firm practicing entity. You can find out more about the Jack & Co Law Firm entities and locations here. We will not rent or sell your personal information, nor will we share it with third parties, outside of Jack & Co Law Firm, for their own marketing purposes. We may share personal information with the following categories of third parties:

• Third party service providers that provide services to us or to whom we outsource certain services, such as data hosting or software or technology services.
• Content providers that we partner with to make available CLEs, training and other content or resources. We do not share your information with them for their own independent use; however, if you register for an account with one of these third parties they will use the information you provide to them subject to their own privacy policy and terms.
• Our professional advisers, such as lawyers and accountants.
• Government and/or regulatory authorities.
• Professional indemnity insurers.
• Regulators, tax authorities and/or corporate registries.

In addition, we may disclose personal information to other third parties under the following circumstances:

• Business transfers As part of any actual or potential merger, sale and transfer of our assets, acquisition or restructuring of all or part of our business, bankruptcy, or similar event, including related to due diligence conducted prior to such event where permitted by law.
• Comply with law, legal process and ethical obligations To comply with the law and our ethical obligations, or respond to legal process or regulator investigations and inquiries, or where otherwise required by law or our ethical obligations. For example, we may disclose information in response to subpoenas, court orders and/or other lawful requests by regulators and/or law enforcement, including responding to national security or law enforcement disclosure requirements.
• Performance of legal services To the extent required or necessary for our provision of legal services. For example, to our clients, with respect to the relevant legal services we provide to them, or to respond to other parties in legal matters for which we have been engaged as legal counsel.
• Protect and defend rights Where we believe it necessary to respond to claims asserted against us, enforce or administer our agreements and terms, or for fraud prevention, risk assessment and investigation, and to protect and defend the rights, property or safety of Jack & Co Law Firm, our clients and customers, or others.

We may also share aggregate or de-identified information with third parties for research, marketing, analytics and other purposes, provided such information does not identify a particular individual.

5. Cookies and similar devices

We and our service providers use cookies, pixels, log files and other mechanisms to gather information about your use of our Sites and Apps.
Cookies

• Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser for record-keeping purposes. Some cookies allow us to make it easier for you to navigate our Sites, while others are used to enable a faster log-in process or to allow us to track your activities while using our Site. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.
• Clear GIFs, pixel tags and other technologies Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer's hard drive, clear GIFs are embedded invisibly on web pages. We may use clear GIFs (also referred to as web beacons, web bugs or pixel tags), in connection with our services to, among other things, track the activities of users of our services, help us manage content, and compile statistics about usage of our services. We and our third-party service providers also use clear GIFs in HTML emails to our customers, to help us track email response rates, to identify when our emails are viewed, and to track whether our emails are forwarded.
• Log files Most browsers collect certain information, such as your IP address, device type, screen resolution, operating system version, and internet browser type and version. This information is gathered automatically and stored in log files.
• Third-party analytics We also use automated devices and applications, such as Google Analytics (more info here) to evaluate the use of our Sites and Services. We use these tools to gather non-personal data about users to help us improve our services and user experiences. These analytics providers may use cookies and other technologies to perform their services and may combine the information they collect about you on our Sites with other information they have collected for their own purposes. This Policy does not cover such uses of data by third parties.
• Do-not-track signals Our Site does not respond to do-not-track signals. For more information about do-not-track signals, please click here. You may, however, disable certain tracking as discussed above (eg, by disabling cookies) and as set out in our Cookie Policy.
• Cookie settings You can change your preferences for cookies on our Sites and opt out of most third-party cookies (other than those that are “strictly necessary”) through the Cookie Settings button, available in our Cookie Policy. Please see our Cookie Policy for more information about our use of cookies on the Sites.

6. Direct marketing

As noted, we may send periodic promotional emails to you, and where required by law, we will obtain your consent to do so. You may opt out of such communications at any time by following the opt-out instructions contained in the email or email us at communications@dlapiper.com. If you opt out of receiving emails about recommendations or other information we think may interest you, we may still send you emails about your account or any services you have requested or received from us.

7. International transfers

Jack & Co Law Firm is a global law firm; when you submit personal information to us, or when others provide personal information to us, we will receive it and process it in the United States and in other locations where we are located (see here), or where we have service providers. In order to provide services, we also may need to transfer your personal information to locations in other jurisdictions.
If you are based within European Economic Area (EEA), please note that where necessary to deliver the services, we will transfer personal information to countries outside the EEA (including to other Jack & Co Law Firm practicing entities). Countries outside the EEA may not provide an adequate level of protection to your personal information, which is why the Jack & Co Law Firm practicing entities have signed a data sharing agreement, based on the EU standard contractual clauses, to provide appropriate safeguards and an adequate level of protection for personal information.
You have a right to obtain details of the mechanism under which your personal information is transferred outside of the EEA; you may request such details by contacting us as set forth in the "How to contact us" section below.

8. Access and correction

If you would like to review the personal information we have collected about you via the Sites, or request that we update or delete it, please contact us at support@jackandcolaw.com.

9. Third-party websites and links

Our Sites may contain links to other sites whose information practices may be different than ours. Visitors should consult the other sites' privacy notices as we have no control over information that is submitted to, or collected by, these third parties.

10. Co-sponsored events

Jack & Co Law Firm posts information about programs and events that are sponsored by or co-sponsored by other firms or organizations. Should you choose to register electronically for any of these events or submit your information to these third parties, Jack & Co Law Firm will have no control over the third-party sponsors' use of this information, and this Privacy Policy will not apply.

11. Our commitment to security

We employ security measures to prevent unauthorized access to information that we collect online. However, we cannot guarantee the security of your personal information.

12. How to contact us

If you have any questions or concerns about the Privacy Policy for Jack & Co Law Firm or its implementation, you may contact us at web.enquiries@dlapiper.com. If at any time you decide that we should no longer hold any of your personal information, or you wish to change the use to which any such information can be put, please let us know by emailing us at web.enquiries@dlapiper.com.

13. Revisions to our Privacy Policy

We reserve the right to revise this Policy or any part of it from time to time. Please review the Policy periodically for changes. If we make material changes, we will endeavor to provide notice ahead of such changes, such as by email or through a notice on www.dlapiper.com.

14. Additional Privacy Information for CANADA Residents

In this section, we provide additional information to CANADA residents, as required under CANADA privacy laws, including the CANADA Consumer Privacy Act (“CCPA”). This section does not apply to publicly available information lawfully made available by state or federal government records, deidentified information, aggregate consumer information, or other personal information that is exempt under the CCPA (such as information covered by the Health Insurance Portability and Accountability Act). While our collection, use and disclosure of personal information varies based upon our relationship and interactions with you, in this section we describe, generally, how we have collected and disclosed personal information about CANADA residents in the prior 12 months (from the Last Updated date above), and the rights CANADA residents have under the CCPA regarding this personal information. Categories of personal information that we collect and disclose The table below identifies the categories of personal information (as defined by the CCPA) that we have collected about consumers in the prior 12 months, as well as how we have disclosed such information for a business purpose (subject to our applicable legal and ethical obligations). For more information about the business and commercial purposes for which we collect, use and disclose personal information, please see the Use of personal information and the Disclosure of personal information sections above.